Sub-processors
Last updated: 26 August 2026
These are the service providers we rely on to run Laveeka, what each one handles and which country it operates in. We publish this so a client’s own privacy team can see the full picture without having to ask. It is referenced by section 9 and section 10 of our Privacy Policy.
1. How to read this page
A sub-processor is a company that handles personal information on our behalf so that we can deliver our services. Each one acts on our instructions and is bound to keep the information confidential and secure. We do not sell personal information to any of them, and none of them use it for their own purposes.
Where a provider operates outside Australia, that is noted. Section 10 of the Privacy Policy explains what overseas handling means for you and what we do about it.
2. Running the business
| Provider | What it handles | Where |
|---|---|---|
| Supabase | Database, sign-in and private file storage for our own systems and for software we provide to clients | Australia (Sydney). Some of our own systems remain in South Korea while we complete a move to Australian hosting. |
| Netlify | Hosting and delivery of our website and web applications | United States |
| Formspree | Receiving and routing enquiries submitted through the form on our website | United States |
| Microsoft | Our own email and calendar, and where a client connects theirs, the calendar and mail data they choose to connect | Depends on the tenancy. Ours is Australian. |
3. Meetings and notes
These providers are involved only where a meeting is recorded. Section 6 of the Privacy Policy explains how we handle recording and how to decline it.
| Provider | What it handles | Where |
|---|---|---|
| Recall.ai | Joining a video call to record it, and passing the recording back to us | United States, with recording infrastructure in Japan |
| Deepgram | Turning a recording into a written transcript | United States |
| Anthropic | Producing a written summary and a list of agreed actions from a transcript | United States |
Content sent to these providers is used only to return the result to us. It is not used to train models.
4. Changes to this list
We update this page when a provider is added, removed or changes where it holds data. If you have a client agreement with us that requires notice before we add a sub-processor, that agreement governs and we will follow it.
Questions about anything on this page: hello@laveeka.com.